Environment:

 

Controlled air conditioning systems protect and cool mission-critical servers and equipment in the Network Operations Center. This system provides a safe and heat controlled area for our servers to ensure system overheating is not an issue.

 

Security:

 

Restricted access to the Operations Center is monitored by qualified personnel and 24/7 monitoring coverage by closed circuit camera systems. The entire Network Operations Center is monitored, ensuring prompt response and thorough coverage to fire or security alarms. Physical security is also a priority at the network operations center. Every authorized member of the personnel is provided with a unique pin code for entering the building as well as key card access to the server area. Fail safe Power Supply

 

Our Operations Center currently has AC power currently available from Chicago. Multiple power feeds are provided to the building from separate power grids to help reduce the chances of a power outage. In a very rare case of utility outage, on site UPS battery backup systems are used to supply the equipment with power until one of seven backup generators are started. Each of the backup generators are controlled via automatic switching causing them to start as soon as the utilities power goes offline. Two of the seven available generators are enough to power all of the equipment in the network operations center, the other five available generators are provided as backups with automatic fail overs. Each generator is tested on a weekly basis by qualified staff.